Shipping, deposit and returns

These terms apply to watches sold directly by Curated Asset with Buy now.

Reserving and paying

Buy now takes a card deposit (shown on each watch, usually 10% of the price) that reserves the watch for you and is applied to the price. The balance is paid by bank wire within 5 days, with your order number as the reference. If the balance doesn’t arrive in that time, we may release the watch and refund your deposit in full to the same card.

Shipping

We ship within the United States only. Shipping is free: FedEx overnight, fully insured for the price of the watch, signature required. We ship within 2 business days of receiving the balance and email you the tracking number. We don’t ship to PO boxes.

Returns

You may return a watch within 3 days of delivery if it isn’t as described on its page (model, reference, condition, or what’s included). Email us within those 3 days with your order number and what differs; we send a prepaid, insured FedEx label. The watch must come back in the condition it arrived in, with everything it came with. Once we receive and check it, we refund the full price to the way you paid (card for the deposit, wire for the balance) within 5 business days.

Watches that match their description aren’t returnable.

Contact

Curated Asset · [email protected]

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